Hyundai Bluelink™ at Southern Highland Hyundai

Bluelink is the telematics system found in selected Hyundai models. Bluelink allows you to connect with your vehicle because your vehicle is fitted with a modem containing a SIM. The modem and SIM are embedded in the vehicle and just like other parts of a vehicle, are fitted at the factory, and allow the vehicle to connect with a mobile network.

There are two ways you can activate Bluelink services:

a. Via the vehicle infotainment system; or
b. By downloading the Bluelink App, creating a Bluelink Account, and linking it to your vehicle (much like what you do when you pair your smartphone to your vehicle).

To access the full range of Bluelink services (including remote services) you need to activate Bluelink by downloading the Bluelink App, create a Bluelink Account and link it to your vehicle.

From your vehicle’s Bluelink connected infotainment system, you can view live traffic, weather forecasts and point-of-interest (POI) search. If you link the vehicle to your smartphone, you can access Bluelink remote features.

Available services may vary depending on model and vehicle specification.

We are adding new functionalities and features to Bluelink over time, to make the service as useful and helpful as possible to customers.

You can activate Bluelink by either the vehicle infotainment system or through the Smartphone App.

Registration through the infotainment system is simple and customers can use a limited set of services. To use all services (including remote services), you will need to download the Bluelink App, create a Bluelink Account, and link it to your vehicle (much like what you do when you pair your smartphone to your vehicle).

To activate Bluelink via the vehicle infotainment system, you need to follow the following steps: 1. Turn on the vehicle’s ignition. 2. Go to your home screen on your in-vehicle infotainment system and go to ‘Settings’. 3. Select the ‘Bluelink’ icon. 4. Select ‘Activate Bluelink’. This will show Bluelinks’ terms of use. Read these carefully and click ‘Agree’. 5. Read the Privacy Collection Notice – Bluelink carefully and if you agree to all the information, click ‘Agree’. 6. Click ‘Next’. The screen will display ‘Bluelink successfully activated’. 7. Click ‘Ok’ to go to home screen.

You are now ready to use some of the Bluelink services such as Auto Collision Notification (ACN) to the call centre, SOS, vehicle diagnostics, real time traffic and navigation maps.

To activate Bluelink via the Bluelink Smartphone App:

1. Follow the Bluelink in-vehicle activation steps as outlined above. 2. Download the application “Hyundai Bluelink Australia” in the Google PlayStore or Apple App Store from your smartphone. 3. Open the Bluelink App and, if you don’t have a Bluelink Account already, begin the registration process by creating a Bluelink user profile. To create a Bluelink user profile you will need to input your email address, create your own 4-digit password, provide your full name, mobile number and date of birth. If you already have a Bluelink Account, you simply sign in using your email address and your chosen pin. 4. Read and accept the ‘Terms of Use’ which apply to the Bluelink Account. 5. Read and accept the information set out in the’ Privacy Collection Notice’ – Bluelink. 6. Then pair to vehicle by: a. Click ‘More’ in the Bluelink App and select ‘Vehicle Selection’. b. Click ‘Add’ under ‘Vehicle Under My Name’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’. c. In your car, navigate to ‘Bluelink Settings’ and click on ‘Modem Information’. 7. Scan the VIN QR code in your vehicle and input the 6-digit verification code.

You are now ready to the full range of Bluelink services.

You may use the Bluelink services after you have activated Bluelink and for a period of five (5) years beginning from the date of first registration of the new vehicle (“Complimentary Period”).

At the end of the Complimentary Period, we will notify you of the terms of your subscription (including fees and payment options) for your continued use of the Bluelink services. If you notify us that you do not wish to continue to use the Bluelink services at the end of your Complimentary Period, we have the right to disconnect your Bluelink device.

If an airbag deploys or a severe collision is detected, Hyundai’s appointed third party emergency assistance call centre will be notified. The emergency assistance centre will contact you through your vehicle’s speaker to see if you need help. If you need help or don’t respond, it will be treated as an emergency. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.

You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button. Hyundai cannot guarantee responses from emergency providers.

(Not available if Bluelink services are disabled or terminated.)

In the event of a genuine emergency, press the dedicated SOS button to speak with a third-party emergency assistance call centre who will speak to you to determine what help you need. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device (connected modem) to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.

You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button. Hyundai cannot guarantee responses from emergency providers.

(Not available if Bluelink services are disabled or terminated.)

VIN/CHASIS number is a 17-digit number which can be found on the:

1. Vehicle Registration Certificate
2. Windshield of the passenger seat (viewed from the outside)
3. Footwell of the driver’s seat under the carpet

If you are having trouble using Bluelink and cannot be solved by referring to the Bluelink manual, you can visit hyundai.com/au/en/owning/bluelink for more information. Or call us on 1800 186 306 and we can help answer any Bluelink related questions.

We will send you marketing communications only with your explicit consent.

Yes, Hyundai will share details of any important changes with Bluelink users before the changes will be applied.

You can deactivate receipt of certain types of information in the settings or directly when receiving a pop-up.